Hilton Garden Inn Sacramento/South Natomas

Nice TV and room was large

Thin walls heard talking all night as if right outside the door. Poor sleep.

The staff was friendly and helpful. We appreciated that the front desk person made the effort to put our family on the same floor.

The room was clean and spacious. The hotel itself was clean, the reception area was cozy.

My husband and I were so exhausted from the driving and did not realize the bed was a sleep number bed. The bed was too soft to my liking and felt tired in the morning. BUT that was my fault and not the hotel's.

The place is updated with the new way of leaving. Very clean, not very common in most places,unfortunately.

Very nice place, very happy all the way around : )

The beds were comfy and clean.

The woman who checked us in was horribly rude and lied to us about there being no room on the airport shuttle the next morning and told us we would need a cab- which would have cost us a lot of money. The whole reason we stayed at this hotel was for the shuttle to the airport!! She said there was no room but we decided to get to shuttle first thing and hope for best and found out there was plenty of room. She was rude and unhelpful!! Could have cost us more money if we had believed her and called a cab!! Very very angry about her attitude and rude treatment!!!

Every employee was knowledgable & friendly!

The updated room was very nice & homelike...made stay more comfortable. Staff was nice & professional. Definitely will come back and stay again! They are remodeling but once it done the hotel will be absolutely nice.

They are in a middle of remodeling, unfortunately paint got on a jacket of mines

We enjoyed the pool and pool area. We liked the front entry seating areas near the fireplace for socializing with family and the complimentary coffee.

I didn't like $10 cost per person for breakfast, with 4 kids it's not affordable. The front desk staff was grouchy and irritated if we had questions.

Great proximity to discovery park.

While Hilton Garden offers a satisfaction guaranty, to do whatever it takes to satisfy their guests, their staff has obviously been well trained in not accepting customers complaints. I was originally unsatisfied with a $25 breakfast and requested it be deleted from my bill but they make it so difficult I had to contact their corporate office to have it resolved.

Convenience of location to downtown and sleep train arena

Everything was very nice.

This is a beautiful facility in a quiet neighborhood right off I-5 with its own grill that serves excellent light meals. It was a real pleasure to stay here.

Worst reception we'be ever experienced. We had a pre-arranged reservation for a non-smoking room. When we arrived the rather unfriendly receptionist told us there were no non-smoking room available. No apology, no attempt to recommend another facility. It was basically "take it or leave". Unbelievable! Most callous unsympathetic reception I' be ever come across. I would never again consider staying at a Hilton.

The callous attitude of the receptionist and the fact that that the hotel would not honor a pre-arranged reservation. That is unbelievable.

I love the service, the manager/owner and the staff are all very friendly and the facilities are very accommodating. Great price and looking forward to staying at another amazing Hilton garden inn!

Not the same price i was given on website.